At Rural Simplicity, we care deeply about privacy. We believe in transparency, and we’re committed to being upfront about our privacy practices, including how we treat your personal information.
Our Privacy Policy
We process your personal information to run our business and provide our users with the Services. By accepting our terms (and in some jurisdictions, by acknowledging this policy), you confirm that you have read and understand this policy, including how and why we use your information. If you don’t want us to collect or process your personal information in the ways described in this policy, you shouldn’t use the Services. We are not responsible for the content or the privacy policies or practices of any of our members, websites hosted through or third-party websites and apps.
Rural Simplicity requires all account owners to be at least 18 years of age. Minors under 18 years of age and at least 13 years of age are permitted to use our Services only if they have permission and direct supervision by the owner of the account. Children under age 13 are not permitted to use the Services. You are responsible for any and all account activity conducted by a minor on your account.
By using the Services, you acknowledge that Rural Simplicity will use your information to process your order, take payment via Klarna (please see their own policies) and to further our communications by a mail chimp newsletter.
Information Collected or Received
We obtain the categories of personal information from the following sources: directly from you, for example, from forms you complete or during registration; indirectly from you based on your activity and interaction with our Services, or from the device or browser you use to access the Services; from our vendors and suppliers that help provide us services you may interact with (such as, for example, for payments).
In order to use the Services, you will need to submit a valid email address. If you register, you will need to submit a name associated with your account. You may modify that name through your account settings. You need to provide this information to enable us to provide you with the Services. Additional information, such as billing and payment information (including billing contact name, address, telephone number, credit card information), a telephone number, and/or a physical postal address, may be necessary in order for us to provide a particular service. For example, we need a physical postal address if you are buying something on the Site for delivery.
Analytics Information: We use data analytics software to ensure Site functionality and to improve the Services. We do not link the information we store within the analytics software to any personally identifiable information that you submit
On occasion, Rural Simplicity may need to contact you. Primarily, these messages are delivered by mailchimp. You can opt out of receiving marketing communications via email or Messages in your account settings or by following the unsubscribe link in any marketing email you receive. Additionally, and with your consent where required by applicable law, we may send you an SMS (or similar) message, or reach out to you by telephone, in order to provide you with customer support, about your order.
When you register for an account, subscribe to a newsletter, or provide us with your email address or phone number such as for a Guest Checkout purchase, you receive notice of and agree (in some jurisdictions and situations, by an additional unambiguous consent) to receive marketing emails and messages from us. You can unsubscribe at any time. Please note that some changes to your account settings may take a few days to take effect.
We respect your privacy and will not disclose your name, email address or other personal information to third parties without your consent, except as specified in this policy.
We may also retain, preserve, or release your personal information to a third party in the following limited circumstances: in response to lawful requests by public authorities, including to meet legitimate national security or law enforcement requirements; to protect, establish, or exercise our legal rights or defend against impending or asserted legal claims, including to collect a debt, or a material violation of our policies (including our Intellectual Property Policy); to comply with a subpoena, court order, legal process, or other legal requirement; or when we believe in good faith that such disclosure is reasonably necessary to comply with the law, prevent imminent physical harm or financial loss, or investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to our rights or property. In these cases, our use of your information may be necessary for the purposes of our or a third party’s legitimate interest in keeping our Services secure, preventing harm or crime, enforcing or defending legal rights, or preventing damage. Such use may also be necessary to comply with a legal obligation, a court order, or to exercise or defend legal claims. It may also be necessary in the public interest (such as to prevent crime) or to protect vital interests (in rare cases where we may need to share information to prevent loss of life or personal injury).
Your account information is protected by a password. It is important that you protect against unauthorised access to your account and information by choosing your password carefully and by keeping your password and computer secure, such as by signing out after using the Services
Rural Simplicity will retain your information only for as long as is necessary for the purposes set out in this policy, for as long as your account is active, or as needed to provide the Services to you. If you no longer want us to use your information to provide the Services to you, you may close your account. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, enforce our agreements, and as otherwise described in this policy.
Your Rights & Choices
Certain privacy laws around the world, including the European General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), provide users with rights related to their personal information. Consistent with those laws, Rural Simplicity gives you the choice of editing, or removing certain information, as well as choices about how we contact you. You may change or correct your account information through your account settings. You can also request to permanently close your account and delete your personal information. Depending on your location, you may also benefit from a number of rights with respect to your information.While some of these rights apply generally, certain rights apply in limited cases.
Right to Access & Portability: You can access certain personal information associated with your account by visiting your account privacy settings.
- Right to Correction: You have the right to request that we rectify inaccurate information about you. By visiting your account settings, you can correct and change certain personal information associated with your account.
- Right to Restrict Processing: In certain cases where we process your information, you may also have the right to restrict or limit the ways in which we use your personal information.
- Right to Deletion: In certain circumstances, you have the right to request the deletion of your personal information, except information we are required to retain by law, regulation, or to protect the safety, security, and integrity of Rural Simplicity
- Right to Object: If we process your information based on our legitimate interests as explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons. Where we use your personal data for direct marketing purposes, you can object using the unsubscribe link in such communications or changing your account email settings.
Cookies
We use both technically necessary (for the functioning and security of the Services) and non-technically necessary cookies and similar technologies.
Rural Simplicity does not share any personal information to third parties for their own direct marketing purposes.
Privacy Policy Changes
We may amend or update this policy from time to time. If we believe that the changes are material, we’ll let you know by sending you an email or message about the changes.
If you have any questions end an email to: sue@ruralsimplicity.co.uk
Last updated July, 2020February 2026
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